Read 300+ Online Reviews For Westchester
County’s Top-Rated HVAC Company
What Innovative Air Customers Think About Us…
In Their Own Words.
Jordin is the man! Clearly very knowledgeable but also a great communicator. He was extremely open and clear as he evaluated our situation. I was impressed by how methodical and precise he was about identifying the issue. Once he made his determination, he offered me both his analysis and possible paths forward.We are warm again because Jordin is warm and smart and amazing! Thank you, Jordin!
Service: Repair heating system- Excellent service and so prompt. I replaced four PTAC units in December and am totally pleased. The installation was seamless and the the crew was exceptional and very professional. I have had one minor issue with one of the units but hopefully the technician has resolved that. The technician was prepared, knowledgeable and so thorough in trying to diagnose the problem. I highly recommend Innovative Air.
Services: Repair HVAC, Install heating system, Install thermostat, Install AC - Professional, efficient, polite. Very happy with the thorough job.
Services: Repair thermostat, Repair AC, Repair ducts & vents - They came immediately, they fixed expeditiously and did an amazing job.
Service: Repair heating system - Mark did a very thorough job diagnosing an issue on my heating/cooling unit. He was on time, very polite and professional, and completely thorough. He was willing to think outside of the box, and tried all avenues to fix the problem. He was successful! It was a pleasure working with him!
Services: HVAC maintenance, Heating maintenance - I recommended this business to anyone. I am always pleased with their service . Extremely professional!
Service: HVAC maintenance - Richard showed up on time for my boiler maintenance appointment and thoroughly checked it, cleaning some areas that had become dusty.
Service: Heating maintenance - Gary technician is EXCELLENT
Services: Heating maintenance, Repair heating system - Made an emergency call to Innovative Air tonight and a tech was here within 1 hour! He was professional and wore appropriate PPE. This is my “go to” company for all of my HVAC maintenance and repairs! Extremely reliable and knowledgeable.
Service: Repair heating system - Service repairman Mark was extremely courteous and diligent in his effort to uncover and remedy the problem and he did so rapidly. I want to thank him and Innovative for the excellent service provided.
Service: Repair heating system - KnowledgeableExplained everythingI will always request Mark Ehrlich. He came to my home 4 yrs ago and made a valuable repair.
Service: HVAC maintenance - Today, Mark E. arrived, with an assistant, to prepare the 2 units for winter.Always professional, thorough and patient, Mark delivered exceptional service. On time, and very methodical in his work— the very reasons why I request him specifically when calling for service! A very happy customer here.Thank you Mark & Innovative Air!!
Services: AC maintenance, Heating maintenance - Great and efficient service.
Service: Heating maintenance - Innovative Air came in & quickly & professionally repaired my heating issue.
Service: Repair heating system - Richard and Innovation Air Solutions was a pleasure to have service my air conditioning equipment today. Richard was very knowledgeable, efficient and a pleasure to work with. I highly recommend Richard and Innovative Air Solutions for all of your air conditioning needs.
Service: Repair AC - Mark did a great job. He was on time, polite and thorough. He explained everything to me and gave me great information. I am always very pleased with him and Innovative Air.
- Lorenzo, the worker who did the job, was friendly and efficient. He gave me a helpful tip as well.
Service: Repair thermostat - Mark is wonderful. He is such a professional and very kind and courteous along the way. He explains in detail everything being done and is very knowledgeable. Fantastic service.
- Mark is our regular technician and his performance is consistently excellent. He is very knowledgeable, efficient and customer oriented. I could not be more satisfied.
Services: Repair heating system, Heating maintenance - Our assigned Tech -Richard – was on time and provided a clear explanation of the issues. He was very careful to be sure he left the areas he worked in clean and in the condition he found them.Innovative continues to demonstrate its commitment to top notch service for its customers. It’s evident with everyone you speak to from the office folks to the field technicians. Can’t go wrong with Innovative.
Service: HVAC maintenance - Another great experience with Innovative Services. Mark was professional, knowledgeable and did a very thorough job! I highly recommend
Services: Clean ducts & vents, Cleaning, Repair ducts & vents - Mark was on time, masked and diagnosed and fixed the problem. Always pleased with this company.
Service: Repair AC - Excellent, professional service and quick response to phone calls
Services: Cleaning, Repair ducts & vents - Technician was courteous and did a thorough job and explained the problem well.
Services: Cleaning, Repair AC - Gary was very good, personable and knowledgeable..got my boiler goingagain after Ida flooded my basement. Now I don’t have to freeze this winter..lol
Service: Heating maintenance - The technician Lorenzo was a breath of fresh air. He was very professional and very knowledgeable. He was very familiar with my equipment and handled the job exceptionally well. Its a great relief to have someone come to your home and follow covid 19 guidelines form the beginning and also know what he was doing. He wore booties over his shoes and cleaned area after. I would definitely recommend your business to all.
- The service technicians are always professional and polite. In this case, Richard provided the service and he was very professional.
Services: AC maintenance, Repair AC - The technician, Richard Dominguez, was very knowledgeable and professional and he answered all my questions.
Service: AC maintenance - Mark was terrific. Explained options clearly; exerted no pressure on my decision; completed his work thoroughly, explaining to me each step of the way what he was doing and why; very thorough and concise; cleaned up perfectly when he was done; system now working perfectly; bill was exactly what he said it would be; was patient and pleasant throughout. Overall I could not have asked for a better experience. Oh and I forgot to mention he was right on time!
Service: Repair HVAC - I would give six stars if I could! By far the best experience I have ever had with HVAC service. Kenny was extremely knowledgeable, explained everything in a clear understandable way, recommended and installed an improvement for my AC system and gave me a detailed report on all work that was performed. He answered all my questions and was both professional and personable. I plan to request him for my next service.
Service: AC maintenance - Could not be happier with Innovative Air – came buy within a few hours when the AC system was malfunctioning, quickly diagnosed the problem, and had things fixed within the hour.
Service: Repair HVAC - On time , knowledgeable, good service.
Services: AC maintenance, Repair AC - Fantastic service. Highly professional. You would not know they worked in your house as they are so clean with everything. Polite and efficient
Services: Repair AC, AC maintenance, Install AC - Lorenzo was awesome. Arrived on time, courteous and extremely professional. Thanks!
Service: AC maintenance - Kenny was wonderful to work with, I appreciate the professionalism
Service: Ductless heating and AC services - Excellent, prompt and responsive service.
Service: Repair AC - Leorenzo and Innovative Air diagnosed the issue and quickly made the necessary repairs and got our air conditioning back online!
Services: Repair heating system, AC maintenance, Repair AC - KG came in and did the usual AC checkup. He was completely thorough and cleaned up well afterwards. What was so nice is/was his explaining what he did/ suggestions/ and pictures of the parts related.He did NOT sound like a “used car salesman” as he schooled us on new ideas he thought were important. For a young man in the department, we can see him going beyond just doing repair. We would DEFINITELY like having him ALL the time if possible.Nat/Joanne Harris
Service: HVAC maintenance - Excellent!! Gary is excellent. He is knowledgeable, clean, and thorough!!!
Service: AC maintenance - Satisfied with service technician Lorenzo’s Moore was very professional and efficient.Thanks,DBirdsall.
Service: AC maintenance - Every time they send a technician to my house, I think, what a professional, knowledgeable, and kind person. At first I thought I was just lucky, but consistency for the win. I tried a few other services before calling Innovative Air and, so far they are much better. This is not a good time for me to jinx myself, so I’m gonna stop here and go knock wood, but def recommend.
Services: Cleaning, Repair AC, Repair heating system - Lorenzo was competent, cheerful and efficient. Innovative Air has a standard of quality service that is consistent across the techs who have serviced our A/C systems. Lorenzo is a good example.
Service: AC maintenance - Excellent job. Was on time and courteous.
Services: Repair AC, AC maintenance - Knowledgeable and professional. They know what they are doing, they do what they say, they take pride in their work.
Service: HVAC maintenance - Strong and reliable service provider.
Services: Install AC, HVAC maintenance
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If you’re looking for an HVAC company that will give you all the time, attention and energy you deserve, contact Innovative Air today!